Real results from Malaysian businesses that let Irmaya handle their WhatsApp. Ready to see yours? Talk to us.
Kuala Lumpur, Malaysia
The front desk team at Klinik Pergigian Harmoni was drowning in WhatsApp enquiries — especially after-hours when nobody was available to reply. Potential patients who didn't get a quick response moved on to the next clinic. Every missed chat was a missed booking.
Irmaya AI was connected to their existing WhatsApp Business number and trained on their services, pricing, and appointment slots. The AI handles booking requests and common questions 24/7 — in Bahasa Malaysia and English — and passes complex cases to the team in the morning.
"Before Irmaya, we were losing enquiries every night. Now patients book at 11pm and get confirmed instantly. Our Monday mornings used to start with a pile of unanswered messages — that problem is gone."
Kuala Lumpur, Malaysia
Property leads go cold within minutes. PropNext Realty's agents were juggling multiple projects and couldn't respond to every WhatsApp enquiry fast enough. By the time an agent replied, many prospects had already contacted a competitor or lost interest entirely.
Irmaya now responds to every property enquiry instantly — qualifying the lead by budget, preferred location, and timeline before any agent is involved. Serious buyers get fast-tracked to a viewing booking. Unqualified leads are nurtured rather than dropped.
"Every minute counts in property. Irmaya responds before our competitors even see the message. We've stopped losing leads to slower agencies — our agents now focus on closing, not chasing."
Petaling Jaya, Malaysia
Managing bookings manually over WhatsApp was chaos for Studio Glow Aesthetics. No-shows, double-bookings, and missed reminder messages were costing real revenue every week. The owner was spending two hours a day just coordinating the schedule.
Irmaya handles the entire booking flow end-to-end — taking appointments, sending confirmation messages, dispatching reminders 24 hours before the slot, and automatically filling cancelled slots from a waitlist. The owner reviews the day's schedule, not the inbox.
"I used to spend 2 hours a day managing bookings on WhatsApp. Now I just show up and the schedule is full. Irmaya even fills cancelled slots automatically — I've never had so few empty chairs."